Privacy Policy for Mobile Games & Services

1. Who We Are & Scope

This Privacy Policy applies to all games, downloadable applications, in-game features, multiplayer servers, and websites operated by NextGameStudio (referred to as "NextGameStudio", "Studio", "we", "our", or "us").

When you download, install, play, or interact with any NextGameStudio game distributed via the Google Play Store, Apple App Store, or any other authorized digital storefront, you acknowledge the collection, storage, and processing of your information as outlined in this policy.

2. Information We Collect

Depending on the specific game you play and your device settings, we may collect and process the following categories of data:

2.1 Device & Technical Identifiers (Automatically Collected)

• Unique Device Identifiers: Google Advertising ID (AAID / GAID), Android ID, or Vendor ID.
• Device Hardware & Software: Device model, manufacturer, CPU/GPU hardware specifications, operating system version (e.g. Android 13/14), screen resolution, system language, and locale settings.
• Network Information: General approximate location derived from IP address (country and city level; we never collect precise GPS location), network carrier, and connection type (Wi-Fi, 4G, 5G).
• Performance & Diagnostics: Frame rate metrics, memory usage, rendering latency, crash reports, ANR (Application Not Responding) stack traces, and system error logs.

2.2 Gameplay & Progression Data

• In-game progress, levels completed, high scores, achievements, and leaderboard rankings.
• Virtual currency balances, unlocked cosmetic skins, inventory items, and quest milestones.
• Session timestamps, playtime duration, and feature engagement telemetry.

2.3 Information You Voluntarily Provide

• Customer Support: If you contact us for technical assistance via email or in-game ticketing, we collect your email address, message contents, and relevant diagnostic logs.
• Cloud Save & Social Sign-In (Optional): If you connect through Google Play Games Services, we receive your public gamer tag/ID and profile avatar as authorized by your Google account settings.

3. How We Use Your Information

We use the data collected for legitimate gaming and business purposes, including:

1. Delivering Gameplay: Running game mechanics, multiplayer matchmaking, saving your game progress across devices, and restoring in-app purchases.
2. Game Optimization & Bug Fixing: Profiling frame rates, eliminating memory leaks, diagnosing device-specific crashes, and delivering performance patches.
3. Monetization & Ad Serving: Displaying non-intrusive banner, interstitial, and rewarded video ads that support free-to-play titles.
4. Anti-Cheat & Security: Detecting unauthorized game modifications, memory tampering, pirated builds, botting, and fraudulent purchase attempts.
5. Player Support: Resolving player tickets, restoring lost save files, and communicating critical game service updates.

4. Third-Party Services & SDKs (Google Play Compliance)

Our mobile games integrate trusted industry-standard Third-Party SDKs (Software Development Kits) to deliver core functionalities such as cloud saves, analytics, crash reporting, multiplayer networking, and advertising.

These third-party providers collect and process data in accordance with their respective privacy policies:

5. Advertising & Personalized Ads

Free-to-play games may include banner, interstitial, and player-opt-in rewarded video advertisements. Ad networks utilize your device's Google Advertising ID (AAID) to deliver relevant ads, measure campaign efficacy, and prevent you from seeing the same ad repeatedly.

How to Opt-Out of Personalized Ads on Android:
You have full control over personalized advertising directly in your Android operating system settings:

1. Open your device Settings app.
2. Navigate to Google ➔ Ads (or Privacy ➔ Ads).
3. Tap "Reset Advertising ID" or select "Delete Advertising ID".

Note: Opting out will not reduce the total number of ads you see; however, the ads shown will be contextual rather than tailored to your interests.

6. In-App Purchases (IAP) & Financial Security

Our mobile titles may offer virtual items, cosmetic upgrades, battle passes, or virtual currency packs for purchase.

• No Credit Card Data Stored: NextGameStudio does NOT process, store, or have access to your credit card numbers, bank accounts, or financial billing details.
• Google Play Billing Exclusivity: All financial transactions on Android devices are handled directly and securely through the official Google Play In-App Billing API.
• Refund Inquiries: In-App Purchases are subject to the Google Play Refund Policy. You can submit refund requests directly via your Google Play order history.

7. Children’s Privacy (COPPA & Google Play Families Policy)

• Age Gating: In games that appeal to broad or family audiences, we implement a neutral age gate prior to gameplay.
• Zero Tracking for Children: For players identified as under the age of 13 (or under 16 in the European Economic Area), we automatically disable behavioral/personalized advertising, disable analytics tracking, and serve only contextual ads compliant with COPPA and Google Play Families requirements.
• Parental Inquiries: If a parent or guardian believes their child has provided personal information without consent, contact us immediately at privacy@nextgamestudio.com, and we will promptly delete the data from our records.

8. Android System Permissions

To function properly, our Android game builds may request certain standard Android operating system permissions:

• android.permission.INTERNET: Required for online multiplayer, cloud save synchronization, and downloading game assets.
• android.permission.ACCESS_NETWORK_STATE: Checks whether your device is connected via Wi-Fi or mobile data to optimize download sizes.
• android.permission.VIBRATE: Triggers tactile haptic feedback during interactive game actions (e.g. puzzle block snaps, explosion impacts).
• android.permission.WAKE_LOCK: Prevents the phone screen from sleeping in the middle of active gameplay or during cinematics.
• android.permission.POST_NOTIFICATIONS (Android 13+): Optional permission to deliver player-consented notifications regarding energy recharge or daily events. You can revoke this anytime in your device settings.

9. Data Deletion & Account Erasure Requests

10. Data Retention & Security

We retain gameplay telemetry and cloud save records only for as long as necessary to provide game functionality, comply with legal obligations, and resolve disputes. Inactive guest accounts with zero activity for more than 24 consecutive months are scheduled for routine anonymization or deletion.

We enforce robust technical and organizational safeguards, including SSL/TLS encrypted data transmission, restricted cloud access controls, and regular vulnerability audits to protect your data from unauthorized access, loss, or disclosure.

11. International Data Transfers

Our cloud game servers, analytics infrastructure, and support databases may be located in the United States, the European Union, and Asia. By playing our games, you understand that your information may be transferred to and processed in countries outside your jurisdiction. We implement European Commission Standard Contractual Clauses (SCCs) to ensure equivalent data protection worldwide.

12. Your Rights (GDPR, UK-GDPR & CCPA/CPRA)

Depending on your location, you hold statutory data rights:

• European Union (GDPR) & UK: Right to access your data, rectify inaccuracies, request erasure, restrict processing, data portability, and lodge complaints with your local Data Protection Authority.
• California Residents (CCPA / CPRA): Right to know what personal categories we collect, request deletion, and opt-out of data sharing. NextGameStudio does not sell personal information as defined by California law.
• Brazil (LGPD): Right to confirmation of processing, anonymization, and information regarding public and private entities with which data is shared.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect game updates, new SDK integrations, or changes in legal regulations. When material modifications occur, we will update the "Last Updated" date at the top of this page and, where applicable, provide an in-game notification screen upon startup.

14. Contact Our Privacy Team

If you have questions, feedback, or privacy-related requests regarding any of our games, please reach out to our dedicated Data Protection Officer: